Last Updated: October 1, 2026
Welcome to Rihagraphicx. These Terms & Conditions govern your use of our website and the services provided by Rihagraphicx.
By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Our Services
Rihagraphicx provides digital services including:
- Website Design & Development
- WordPress Development
- Shopify & E-commerce Development
- SEO & Google Ranking Services
- Performance Marketing
- Graphic & Creative Designing
- E-commerce Setup
- Marketplace Onboarding
- Website Maintenance and Optimization
- Other digital services agreed upon with the client
The exact scope of work, deliverables, timelines, and fees may vary depending on the project and will be communicated to the client before work begins.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to the website or its systems
- Introduce malicious software, viruses, or harmful code
- Copy or reproduce website content without permission
- Interfere with the operation or security of the website
- Use our website or services to violate the rights of others
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
3. Project Scope
Before starting a project, Rihagraphicx and the client may agree upon the project scope, deliverables, timeline, and pricing.
Work outside the agreed scope may be considered additional work and may result in additional charges.
Additional requirements, revisions, functionality, integrations, pages, products, designs, or technical changes requested after approval may be quoted separately.
4. Client Responsibilities
The client is responsible for providing accurate and complete information, content, materials, credentials, approvals, and other resources reasonably required to complete the project.
This may include:
- Logos and brand assets
- Images and videos
- Website content
- Product information
- Product images
- Hosting or domain access
- Shopify, WordPress, or other platform credentials
- Advertising account access
- Social media or marketplace access
- Business information
- Required approvals and feedback
Delays in providing required information, access, content, or approvals may affect the project timeline.
5. Website Development
For website development projects, the final functionality will depend on the agreed project scope and the capabilities of the selected platform, theme, plugins, applications, APIs, and third-party services.
Rihagraphicx is not responsible for problems caused by:
- Third-party plugins or applications
- Hosting providers
- Domain providers
- Shopify or WordPress platform changes
- Third-party APIs
- Payment gateways
- Shipping providers
- External services
- Unauthorized modifications made after project completion
Where possible, we will assist with troubleshooting issues related to our work.
6. Shopify, WordPress & Third-Party Platforms
Some projects may use third-party platforms such as Shopify, WordPress, WooCommerce, hosting providers, payment gateways, shipping services, advertising platforms, or marketplace platforms.
These platforms are independently operated by third parties.
Rihagraphicx does not guarantee that third-party platforms will remain available, unchanged, error-free, or compatible with a particular website or integration.
Any third-party subscription, application, plugin, theme, hosting, domain, advertising, or platform fee is generally the responsibility of the client unless otherwise agreed in writing.
7. SEO Services
SEO services are intended to improve a website's search visibility, technical performance, content quality, and overall search-engine optimization.
However, Rihagraphicx does not guarantee a specific Google ranking, traffic level, number-one position, or specific business result.
Search engine algorithms, competition, market conditions, website changes, and other external factors can affect SEO performance.
Any estimated SEO results or timelines provided by us are indicative and should not be considered a guarantee.
8. Performance Marketing
For Google Ads, Meta Ads, or other advertising services, campaign performance may depend on factors including:
- Advertising budget
- Industry competition
- Target audience
- Product or service demand
- Landing-page quality
- Website conversion rate
- Ad platform policies
- Market conditions
- Creative quality
- Offer and pricing
Rihagraphicx does not guarantee a specific number of leads, sales, revenue, return on ad spend, or advertising result.
Advertising platform charges and media spend are separate from our professional service fees unless explicitly included in the agreed quotation.
9. Graphic Design & Creative Services
For graphic design projects, the client may receive a defined number of concepts, revisions, or final design files depending on the agreed scope.
Additional concepts, revisions, formats, sizes, or design requirements outside the agreed scope may incur additional charges.
The client is responsible for ensuring that any materials supplied by the client do not infringe third-party copyright, trademark, or other intellectual property rights.
10. E-commerce & Marketplace Services
Rihagraphicx may assist clients with e-commerce setup, product uploads, store configuration, marketplace onboarding, and related services.
However, approval or continued operation of a store or marketplace account is controlled by the respective platform.
Rihagraphicx does not guarantee approval, sales, rankings, account acceptance, or continued availability of third-party marketplace or e-commerce accounts.
The client remains responsible for ensuring that their products, business information, tax information, documentation, and claims comply with applicable laws and platform policies.
11. Payments
Project fees, deposits, milestones, and payment schedules will be communicated before or during the project.
Unless otherwise agreed, work may begin after the required advance payment has been received.
Rihagraphicx reserves the right to pause work if payments are overdue.
Any additional work outside the original scope may require additional payment.
12. Cancellation & Refunds
Project cancellation terms may depend on the stage of the project and the work already completed.
Payments for work that has already been completed, delivered, or committed to third-party services may not be refundable.
Where a project is cancelled after work has started, charges may apply for work completed up to the cancellation date.
Any refund, where applicable, will be determined according to the agreed project terms.
13. Revisions & Approvals
Clients are expected to review and provide feedback on submitted designs, content, functionality, or project milestones within a reasonable period.
Repeated revisions or changes that go beyond the agreed scope may be treated as additional work.
Once a design, page, website, or project milestone has been approved by the client, subsequent changes may incur additional charges.
14. Project Timelines
We aim to complete projects within the estimated timeline communicated to the client.
However, timelines may be affected by:
- Delayed client feedback
- Missing content
- Delayed access or credentials
- Changes in project scope
- Third-party service issues
- Platform limitations
- Technical issues
- Unforeseen circumstances
Therefore, estimated timelines are not guaranteed unless a specific delivery commitment has been agreed in writing.
15. Intellectual Property
Unless otherwise agreed, Rihagraphicx retains ownership of its original processes, methods, frameworks, reusable code, internal resources, and pre-existing materials.
Upon receipt of full payment, the client generally receives rights to use the final project deliverables created specifically for the client, subject to the agreed project terms.
Third-party themes, plugins, fonts, stock images, applications, software, templates, or other licensed materials remain subject to their respective licenses.
Clients are responsible for complying with the licensing terms of third-party materials provided or requested for their project.
16. Client-Provided Content
The client is responsible for ensuring that all content, images, videos, logos, documents, product information, trademarks, and other materials supplied to Rihagraphicx can legally be used.
Rihagraphicx is not responsible for claims arising from unauthorized or infringing materials supplied by the client.
17. Portfolio & Promotional Use
Unless otherwise agreed in writing, Rihagraphicx may display completed projects, screenshots, designs, or website links in its portfolio, website, social media, presentations, or marketing materials for promotional purposes.
If a project is confidential or subject to a non-disclosure agreement, Rihagraphicx will respect the applicable confidentiality requirements.
18. Confidentiality
We respect confidential information shared by clients during the course of a project.
We will take reasonable measures to keep confidential business information, credentials, documents, and project information secure.
Confidential information may be disclosed where required by law or where necessary to provide the agreed services through authorized service providers.
19. Website Content
The content published on the Rihagraphicx website is provided for general informational purposes.
Although we make reasonable efforts to keep information accurate and current, we do not guarantee that all website content will always be complete, accurate, or up to date.
We reserve the right to modify website content, services, pricing information, or other information at any time.
20. Third-Party Links
Our website may contain links to third-party websites, applications, platforms, or services.
These links are provided for convenience or informational purposes.
Rihagraphicx does not control or endorse third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Rihagraphicx will not be liable for indirect, incidental, consequential, or business losses arising from the use of our website or services.
This may include loss of:
- Revenue
- Profits
- Sales
- Business opportunities
- Data
- Advertising performance
- Search rankings
- Website traffic
Our liability, where legally applicable, will generally be limited to the amount paid by the client for the specific service giving rise to the claim.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.
22. Indemnification
You agree to indemnify and hold Rihagraphicx harmless from claims, losses, damages, liabilities, costs, or expenses arising from:
- Your misuse of our website or services
- Materials supplied by you
- Your violation of third-party rights
- Your violation of applicable laws
- Your breach of these Terms & Conditions
23. Suspension or Termination
We may suspend or terminate access to our website or services where necessary due to:
- Non-payment
- Breach of these Terms
- Fraudulent or unlawful activity
- Abuse or harassment
- Security concerns
- Other circumstances that reasonably require termination
Any outstanding payment obligations that arose before termination will remain due.
24. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of our website or services after changes are published constitutes acceptance of the updated terms, where permitted by applicable law.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the applicable courts in India, unless otherwise agreed in writing.
26. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.
Rihagraphicx
Website: https://rihagraphicx.com/
Email: info@rihagraphicx.com
Phone: +91-9899926839
Address: Sector 29 Faridabad, 121008