Last Updated: October 1, 2026
At Rihagraphicx, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. About Rihagraphicx
Rihagraphicx provides digital services including website design and development, WordPress and Shopify development, SEO, performance marketing, graphic and creative designing, e-commerce setup, and marketplace onboarding services.
For privacy-related questions, you can contact us through the contact information provided on our website.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry, or communicate with us.
This information may include:
- Full name
- Email address
- Phone number
- Company or business name
- Website URL
- Service requirements
- Project details
- Budget or business requirements
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or source
- General website usage information
We use this information to understand how visitors use our website and to improve our services and website experience.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and messages
- Provide quotations and proposals
- Understand your project requirements
- Provide and manage our services
- Communicate with you about projects or enquiries
- Improve our website, services, and user experience
- Analyze website traffic and performance
- Send service-related information when necessary
- Protect our website against spam, fraud, abuse, or security threats
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.
4. Contact Forms and Enquiries
When you submit information through a contact or enquiry form on our website, the information you provide may be used to respond to your request.
Depending on the form and communication method, your information may be processed through third-party services used for website forms, email delivery, spam protection, analytics, or customer communication.
Please do not submit sensitive personal information through our general enquiry forms unless it is specifically requested and necessary for providing a service.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.
Cookies may be used for purposes such as:
- Remembering website preferences
- Understanding visitor behavior
- Measuring website traffic
- Improving website performance
- Marketing and advertising measurement
- Preventing fraudulent or abusive activity
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Analytics and Tracking Technologies
We may use analytics and tracking tools to understand how visitors interact with our website.
These tools may collect information such as:
- Pages viewed
- Traffic sources
- Device and browser information
- Approximate geographic information
- Interactions with website content
- Website performance information
Where applicable, these tools may include services such as Google Analytics, Google Search Console, Meta Pixel, Google Ads, or other similar technologies.
The use of these services may be subject to the respective third party's privacy policy.
7. Third-Party Services
We may use trusted third-party service providers to operate and improve our website and business.
These may include services related to:
- Website hosting
- Website forms
- Email communication
- Analytics
- Advertising and marketing
- Payment processing
- Spam and security protection
- Customer communication
- Website performance
Third-party providers may process information according to their own privacy policies and terms.
We encourage you to review the privacy policies of third-party services where appropriate.
8. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries
- Provide requested services
- Maintain business and project records
- Fulfill contractual or legal obligations
- Resolve disputes
- Prevent fraud or misuse
- Maintain legitimate business records
When information is no longer required, we may securely delete or anonymize it where reasonably possible.
10. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary with:
- Service providers working on our behalf
- Technology and hosting providers
- Analytics and marketing service providers
- Professional advisers
- Government authorities or law-enforcement agencies where required by law
Any sharing of information will be limited to what is reasonably necessary for the relevant purpose.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your personal data is processed
To exercise an applicable privacy right, please contact us using the contact details available on our website.
We may need to verify your identity before processing certain requests.
12. Children's Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. External Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policy of any third-party website you visit through a link on our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or business practices.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Rihagraphicx through the contact details provided on our website.
Rihagraphicx
Website: https://rihagraphicx.com/
Email: info@rihagraphicx.com
Phone: +91-9899926839
Address: Sector 29 Faridabad, 121008